![]() One of our experts will be able to assist you shortly. Enjoy a 1 one-week trial membership and chat. Phone numbers are a good vector of researching and vetting a service. In relation to frauds using a telephone number, Report Scam Phone Numbers is a good place for the submission of the Phone Number. If you'd rather chat with a real person, we partner with a company based on the West Coast that provides tech support experts 24/7. I suggest General Chat as being a a good place for discussions. This file will include the FRST logs generated from the previous set of instructionsĪttach this file to your forum post by clicking on the "Drag files here to attach, or choose files." or simply drag the file to the attachment area Compare Malwarebytes's phone number, email address, and help-desk. This will produce one log file on your desktop: mb-check-results.zip Download MB-Check and save to your desktopĭouble-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK".Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions ![]() This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt You can check here if you're not sure if your computer is 32-bit or 64-bitĭouble-click to run FRST and when the tool opens click "Yes" to the disclaimer With the use of proprietary tools and a dedicated team of IT specialists, GuruAid provides quality tech support services to its customers. Note: You need to run the version compatible with your system. Phone Number 1-85 GuruAid is a global computer support service provider for consumers and small businesses in United States, Canada, United Kingdom and Australia. ![]() Download FRST and save it to your desktop.They told me it was seriously infected and I needed to have it serviced. ![]() I let them remotely access my computer and they scared me into paying for a one-year contract with them. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. +1 Kristallo Country: United States I called Guruaid thinking I was calling McAfee customer service. If you haven't done so already, please run these two tools and then attach the logs in your next reply: ![]()
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